Your company’s operational databases aren’t just important: They’re critical. Pair that criticality with exponential growth, and meeting your businesses strict protection SLOs becomes challenging. Allowing database...
Archive - February 2020
wpAdminArtificial intelligence: Friend or foe of customer service?
Applications and devices that are enabled for artificial intelligence (AI) increasingly think and act more like humans. This gives AI a huge potential to make customer service more effective by streamlining case...
Protecting Data Capital in Your Organization
Data powers everything in modern organizations; analytics, digital experiences, IoT, and artificial intelligence are notable examples. All are essential to organizations that want to succeed in a digitally transformed...
The Road to Compliance: Steps for Securing Data to Comply with the GDPR
Financial institutions are well-versed in privacy, data compliance, and the oversight mandated by the sector’s regulators. As a result, they have navigated the GDPR waters more skillfully than other industries. However...
Develop a Financial Risk Assessment for Data Using Infonomics
Data is the lifeblood of modern digital businesses. It is literally the most important asset for many organizations. Yet, few enterprises actually value and treat data as an asset equal to their physical inventory...
Cyber Security and Compliance Guide for Financial Services
The financial services industry is a high-value target for cyber criminals, and securing sensitive data, such as customer transactions, account information, private personal data, is a significant challenge. In...
Why Businesses Need Fiber Connectivity
In the age of the digital enterprise, success is built on the foundation of fast, reliable and secure Internet access. No one knows this better than IT staff working to meet end-user demands. Their list of challenges is...
2019 Cyberthreat Defense Report
Cybersecurity grows more complicated for financial institutions as they strive to protect growing amounts of sensitive customer and financial data that is stored in hybrid environments. CyberEdge Group surveyed 1,200...
The call center technology migration playbook
Your move to a new call center shouldn’t be intimidating. This ebook covers the basic steps for a successful migration. Avoid pitfalls, slow deployment, operational downtime and the hassles of migration. With proper...
Prepare your business for the future of commerce.
According to Internet Retailer, almost 50% of surveyed retailers made an eCommerce platform their top investment priority in the coming year.* Digital businesses are looking to solutions that are customisable and...