The Small Business Survival Toolkit The first two years of a business are never easy, so we have created a practical guide to help you start and survive this critical time period. Key outcomes: Get expert...
Archive - January 2021
wpAdminSave Your Marketing by Fixing Bad Data, First
Marketers have one essential job: reach the right buyer with the right message at the right time. If you think that sounds easy, think again. 63% of B2B buyers agree: Marketers are NOT connecting with them. So what’s...
AI for Customer Service Assessment
Today’s customers expect unified experiences across channels and fast, accurate resolutions when they need them. Take this 5-minute assessment today to see where you can further transform your customer service...
arindamSenForrester Total Economic Impact of IBM Watson Assistant
IBM recently commissioned Forrester Consulting to conduct a study that evaluated the financial impact of IBM Watson Assistant on organizations. Learn how IBM Watson Assistant can cut costs, drive revenue, and free...
AI for Customer Service Smartpaper
Written by IBM’s conversational AI experts, this report demonstrates the market opportunity for conversational AI and outlines the use cases that will enhance your customer service and drive value across your...
AI for Customer Service Smartpaper
Written by IBM’s conversational AI experts, this report demonstrates the market opportunity for conversational AI and outlines the use cases that will enhance your customer service and drive value across your...
Forrester Total Economic Impact of IBM Watson Assistant
IBM recently commissioned Forrester Consulting to conduct a study that evaluated the financial impact of IBM Watson Assistant on organizations. Learn how IBM Watson Assistant can cut costs, drive revenue, and free...
AI for Customer Service Assessment
Today’s customers expect unified experiences across channels and fast, accurate resolutions when they need them. Take this 5-minute assessment today to see where you can further transform your customer service...
Plan for anything, be ready for everything: Integrated planning for resiliency
Nearly 30% of surveyed companies still use Excel spreadsheets with no underlying database. This error-prone practice simply can’t keep up with the pressure to make fast, data-centric management decisions. Businesses...
L’Oreal’s finance transformation: achieving a harmonized, centralized, dynamic view of global data
With 2,500+ users worldwide and hundreds of thousands of complex reports, L’Oreal needed one centralized platform for planning and analytics. Leveraging the power of IBM Planning Analytics and Cognos, L’Oreal...