How to balance credit risk in the consumer goods industry with a five-step roadmap created from lessons learned from 2020. Learn more about the value in digitally transforming credit in 2021.Before the COVID-19 crisis...
Archive - October 2021
wpAdmin5 Steps To Driving Successful Digital Transformation in A/R Shared Services
A guide to scoping out an efficient digital A/R operation to deliver business increased value. Digital transformation is the next wave of disruption that could fundamentally change the way shared services operate. It is...
Overcoming the Seven Critical Challenges for A/R Shared Services to Thrive in a Turbulent Economy
Insights into how shared services leaders are coping with the turbulent economy and how they can prepare for the next stage Order-to-cash shared service leaders today are pushed to outperform with whatever resources...
Navigating Disruption in Insurance
How 4 macro trends are leading Insurers to transform their claims experiences into digital-first, customer-centric engagements Dynamic external influences including environmental factors, technology-driven distruptions...
Scaling the Conversation in Claims
Empower your claims professionals with key capabilities from a modern conversations platform. Read more to know about: Frictionless, intelligent user experiences to collect data.Dynamic, personalised, and interactive...
Moving Beyond E-Signature: How to Elevate the Digital Customer Experience
Digital transformation has been a key driver for business processes in recent years– with nearly three-quarters of organisations having a digital transformation strategy in place or actively working on one. The goal is...
Adjusting Claims in the Digital Age
From the moment the claim occurs, when that First Notice of Loss (FNOL) is filed and then throughout the entire lifecycle of the claim including investigation, negotiation, and settlement, claims adjusters must rely on...
Becoming a Digital-First Claims Organisation
Learn how leading Insurers are realigning their digital engagement strategies across claims operations to drive down costs and improve the customer experience. Digital-first strategies across claims operations – once a...
The Rise of the Talent Intelligence Platform
A talent intelligence platform that brings advanced skills inference across different areas to the table can be a great boost of your ability to match people to opportunities. But you need to do the groundwork to make...
HR’s Future State Report 2021: The Impact of Artificial Intelligence on Talent Processes
The impacts of AI on recruiting, hiring, and managing workforces cannot be ignored. With companies such as IBM demonstrating the power of AI technology in HR, most HR practitioners expect the use of such technology to...