Total Economic Impact™ de Dataminr Forrester Study: The Total Economic Impact™ of Dataminr, plateforme de détection des risques en temps réel Réduction des coûts et bénéfices commerciaux obtenus grâce à Dataminr. Dans...
Archive - July 2022
arindamSenDu Responsable Sécurité au Leader de crise
Du Responsable Sécurité au Leader de crise Pourquoi les Responsables Sécurité doivent évoluer vers un rôle de gestionnaire de crise à celui de leader de crise. Si sécuriser leurs entreprises a toujours été le rôle des...
Planifier Et Mettre En Place Votre Soc
Planifier Et Mettre En Place Votre Soc Bonnes pratiques pour la création d’un centre des opérations de sécurité (SOC) physique. Avant de prendre la décision de développer leur premier SOC, de nombreuses entreprises ont...
Achieving Maximum Value in Industry 4.0 with Intelligent Asset Management
ITReport Achieving Maximum Value in Industry 4.0 with Intelligent Asset Management For many, leveraging Industry 4.0 and smart and connected manufacturing with advanced enterprise asset management...
A Fresh Look at Industry 4.0 for Manufacturing
ITReport A Fresh Look at Industry 4.0 for Manufacturing This white paper takes a fresh look at the vision for Industry 4.0 and suggests ways to take advantage of the broad view and applications of the...
Cloud Contact Centers for Financial Services: Delivering Agility and Superior CX at Scale
The financial services industry has long held a reputation of being traditional and conservative, largely due to the security and regulatory guidelines under which it operates. Download this eBook to understand the...
The New Digital Landscape
Your Guide to Next-Gen CX Connections It’s more than just email and chat. Your customers have already moved beyond First Generation digital (Email, Chat) on to Next Generation digital (Social, Messaging, Mobile...
The key to building a customer-centric team
Your starting point is implementing a unified communications as a service (UCaaS) platform to better connect your employees and customers. However, UCaaS is only half the story. Complete the story by combining UCaaS...
2022 Guide to Leading an Agent-Centric Contact Center
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees in your contact center might feel like you’re on an impossible mission. This eBook aims to expose the real reasons...
Metrigy 2022 MetriStar Awards: RingCentral
RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value of the MetriStar Award is that it is based on both customer ratings of providers and quantitative metrics...