80% of customers now view customer experience as being of equal importance to the products the company sells. With the importance of customer retention, it’s also worth noting that 91% of customers are likely to make...
Archive - April 2024
arindamSenThe unexpected costs of running a small business
This asset lays out some common costs incurred by small businesses, many of which might not have been anticipated by the business founder. It gives some advice on how to cope with those costs, with a particular emphasis...
Demystifying telecoms and technology: Small business guide
Wading through all the technology bumf out there can be a massive headache. You just want to make a decent choice for your business. Relax: this guide makes it simpler to understand what technology your business might...
Cloud Phone System Buyers Guide
Finding the right business phone solution is important. This guide tells you all you need to know so you have the confidence and knowledge to make the best decision for your business.
Unify Your Communications: Small business simplicity; big business features
A unified communications platform elevates employee productivity and experience while also boosting your customer experience. In this eBook, you’ll learn: How a cloud business phone system can enhance your communication...
Introduction to Snowflake for Advertising, Broadcasting and Media
Introduction to Snowflake for Advertising, Broadcasting and Media Get a brief, 20-minute introduction to Snowflake for the Advertising, Media, and Entertainment industry. You will learn how advertising, media...
Navigating AI with RingCentral
The meteoric rise of artificial intelligence (AI) is reshaping today’s IT paradigms. No longer relegated to the domain of data scientists, AI now stands at the forefront of human- machine interactions, accessible to...
Navigating AI with RingCentral
The meteoric rise of artificial intelligence (AI) is reshaping today’s IT paradigms. No longer relegated to the domain of data scientists, AI now stands at the forefront of human- machine interactions, accessible to...
Small business strategies: Leveraging AI for smarter conversations and happier customers
For many small businesses, adopting AI solutions can seem overwhelming or simply not needed. However, AI can improve your productivity, increase customer satisfaction and engagement, and streamline decision-making—while...
RingCentral’s unified communications and contact center solution
In a world where consumers have choice at their fingertips, building lifelong customer relationships isn’t easy. How do businesses win the hearts of customers for good? Invest in a unified communications and contact...