As we reflect on the past year and a half, one of the most remarkable things to witness was how quickly the world shifted to a remote, virtual life. Everything from school and tradeshows to doctor visits and employee...
Archive - October 2021
wpAdminSmarter Conversations in Wealth Management
Changing client demographics and expectations, constantly shifting compliance regulations, increasing competition from digital disrupters: These are just a few of the issues keeping wealth management leaders awake at...
Deliver Smarter Customer Conversations in the Cloud
How Enterprises Can Solve Common Challenges and Provide the Ultimate Customer Experience Business leaders around the world face several challenges – some that have been around for a while, and others that have emerged...
CCM In a Digital World
The Role of CCM as CX Solutions Converge As the digital banking world continues to grow while the physical banking world shrinks, the role of systems originally focused on generating customer content and communications...
6 Delinquent Customer Scenarios During COVID-19 and How to Deal with Them
An actionable summary of how collectors can work closely with their customers to recover past-dues faster during the COVID-19 outbreak. Due to the sudden outbreak, CFOs & Treasurers are focusing on stabilizing the...
The Rise of the Talent Intelligence Platform
A talent intelligence platform that brings advanced skills inference across different areas to the table can be a great boost of your ability to match people to opportunities. But you need to do the groundwork to make...
HR’s Future State Report 2021: The Impact of Artificial Intelligence on Talent Processes
The impacts of AI on recruiting, hiring, and managing workforces cannot be ignored. With companies such as IBM demonstrating the power of AI technology in HR, most HR practitioners expect the use of such technology to...
The Ultimate Buyer’s Guide to AI in Human Resources
The promise of AI and Talent Intelligence is to make better, quicker and more informed decisions regarding talent by creating actionable insight from data sets far too large for a human to process and understand. By...
Evaluate Your Order-to-Cash Process: 15 recommended metrics to benchmark your O2C operations
World-class is defined to be the top quartile performance in operational efficiency and effectiveness process metrics. For today’s A/R teams world-class means being more productive, faster and operating the order-to...
VDI and App Trends 2021: Leveraging SaaS Services
ITReport VDI and App Trends 2021: Leveraging SaaS Services Today’s hybrid cloud and as-a-service delivery models allow IT to help their organizations become more agile, reduce costs, and simplify management at scale...