Logistics company Hermes Group serves as the internal transport service provider for the Otto Group, but they also serve many other major customers, such as Amazon and Zalando. In 2019, with over 15,000 employees, Hermes transported 928 million parcels worldwide and generated 3.5 billion euros in sales. In total, the company operates around 40,000 parcel shops across Europe.

Read this case study to learn more about how Hermes Group improved cost control with Apptio.