Today’s organizations—especially those with hourly and frontline workers—are faced with several challenges, including navigating a tightening labor market, balancing business needs, and keeping employees happy.

The IDC report “Optimizing the Workforce for a New World” explores the transition from managing the workforce to optimizing it, and what that means for achieving business goals and increasing employee satisfaction.

Read the report to learn:

• What it means to make every worker count
• How smart staffing benefits both the worker and the organization
• How workforce optimization empowers smart staffing and scheduling