Reshaping the Last Mile for Customer-Centric Omni-Channel Shopping Journeys

“78% of European Retailers see intelligent last mile delivery as the most important digital transformation program”: reveals the latest IDC InfoBite commissioned by Milkman Technologies, “Reshaping the Last Mile for Customer-Centric Omnichannel Shopping Journeys” (IDC #EUR148942122, March 2022).

The IDC InfoBite provides trends and predictions about how last mile optimization leads to cost-effective and sustainable fulfillment, improving customer lifetime value.

Download the InfoBite and get statistics and insights about how omnichannel delivery is becoming the key factor to shape the shopping experience.