Despite current economic uncertainty, organizations are sticking with their digital transformation programs. Many organizations accelerated these programs during the COVID-19 pandemic, but they are, in any case, part and parcel of a fundamental, structural transformation of businesses from analogue to modern, digital forms that have been ongoing since at least the advent of the web.

This white paper focuses on the inescapability of digital transformation in North America and Western Europe for midsize organizations (i.e., organizations with 100 to 1,000 employees). It explores how IT services and product companies enable, deliver, and secure digital transformation for midsize businesses in a gradual, evolutionary way, hand in hand with their customers.