2023 Connected Retail Experience Study: Operational Efficiency is the New Imperative

Digital commerce has grown exponentially and has occupied significant mindshare in the media, however, the fact remains that stores are as important as ever. Incisiv and Verizon have partnered on a multi-year research study to understand the store’s digital transformation. In the 2023 study, we looked across retail segments to understand:

• Where are retailers focusing their store transformation efforts? How has this changed over the last year?
• What are their key technology priorities? How have they changed over the last year?
• Are retailers’ store networks capable of handling the increase in technologies in stores?

Download the white paper to find out where and how your peers are transforming their in-store experience.