The COVID-19 pandemic has propelled the digital commerce market to new heights by forcing organizations into adoption and vendors into new approaches and pricing models. We evaluate the viability of 15 vendors to help application leaders supporting digital commerce make informed evaluations.

Gartner defines a digital commerce platform as the core technology enabling customers to purchase goods and services through an interactive and self-service experience. The platform provides information necessary for customers to make buying decisions. It uses rules and data to present fully priced orders for payment.