San Antonio Housing Authority

How the San Antonio Housing Authority Results uses DocuSign to drive community impact

The San Antonio Housing Authority, which serves a population of 65,000 residents is responsible for offering housing assistance for low-income residents. SAHA had long relied on a number of disparate systems for signing and tracking agreements which are often hundreds of pages long and require many approvals. This paper-based process resulted in major bottlenecks and a lengthy contract cycle. See how DocuSign eSignature helped SAHA improve the time to complete procurement requests from three weeks to only two days, giving employees more time to focus on strategic work.